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Accessing fileservers


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SIP / Teams Phones

As part of the University's move to enable hybrid working patterns, a strategic-level decision has been made: to move away from the Cisco CallManager VoIP system in favour of SIP Phones. These SIP phones are compatible with the ordinary telephone network, just like the CallManager system, but also interact with Microsoft Teams so if you use a Teams client on your mobile you'll be able to make and receive phone calls from that device as well, using your allocated University extension number.

The UIS has further details about the move to Teams Telephony.

What models of phone are available?

We're no longer restricted to use Cisco phones: on the SIP / Teams system, we can use any SIP phone which is compatible with Microsoft Teams. This give us more flexibility in choosing the right device for the right place.

To give you some ideas:

https://www.yealink.com/en/product-list/ip-phone

https://www.voipon.co.uk/microsoft-teams-ip-phones-c-1355_1608.html

https://commswarehouse.co.uk/product-tag/microsoft-teams/?orderby=price

https://www.best4systems.co.uk/microsoft-teams/deskphones

What if I need to receive incoming calls from the public phone network?

SIP / Teams phones are configured to do that, using a University land-line number (01223 74xxxx, 01223 76xxxx or 01223 33xxxx). There's no need for the person ringing to know you have any modern technology involved.


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Security Concerns

If you have any IT-related security concerns that are not covered by this webpage, please do not hesitate to contact the Computer Officers.

I have clicked on a malicious link

You should contact the Computer Officers immediately.

For advice on protecting yourself against phishing emails, please see the following UIS and NCSC webpages:

https://help.uis.cam.ac.uk/service/security/cyber-security-awareness/phishing
https://www.ncsc.gov.uk/collection/phishing-scams

I have opened a malicious attachment

You should contact the Computer Officers immediately. Disconnect your computer from the internet (e.g. by turning off wi-fi, or removing the ethernet cable)

For advice on protecting yourself against phishing emails, please see the following UIS and NCSC webpages:

https://help.uis.cam.ac.uk/service/security/cyber-security-awareness/phishing
https://www.ncsc.gov.uk/collection/phishing-scams

I think my password has been compromised

Please make sure you reset the affected password immediately. If you have reused the password for more than one service, make sure you reset those as well.

You should also contact the Computer Officers immediately to discuss the possible impact of the compromise.

For advice on choosing strong passwords, please see the following webpages:

University password: https://help.uis.cam.ac.uk/service/security/cyber-security-awareness/password-security
Admitto password: https://www.ch.cam.ac.uk/computing/admitto-password-rules

I think my personal information has been compromised

You must contact the University Data Protection Officer immediately; there may be an infringement of the Data Protection Act or GDPR.

I have received an antivirus alert

Disconnect your computer from the internet (e.g. by turning off wi-fi, or removing the ethernet cable) to avoid the risk of the malware spreading. If an alert or pop-up has been generated by any antivirus software, do not click on it, as it could be a scam. Instead, close the browser and run a full antivirus scan. If you have Trellix Endpoint Security installed, follow the instructions on this UIS webpage to run a ‘Full Scan’: https://help.uis.cam.ac.uk/service/security/antivirus

 

If you have Microsoft Defender installed, please see these instructions and perform a full scan.

If Trellix Endpoint Security isn’t installed, you can download it onto your Windows or Mac machine by following the links below:

Trellix Endpoint Security for Windows: https://help.uis.cam.ac.uk/service/security/antivirus/windows
Trellix Endpoint Security for Mac: https://help.uis.cam.ac.uk/service/security/antivirus/mac

I have found a storage device

Please hand over any unknown or found data storage devices to the Computer Officers in M18.


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